Privacy policy
Last Updated: February 26, 2025
Welcome to DENZYA! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and shop with us.
1. Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings as defined in this Privacy Policy. The definitions apply whether they appear in singular or plural form.
Definitions
- Company (referred to as "We," "Us," or "Our") refers to DENZYA, Karachi, Pakistan.
- Website refers to www.denzya.com.
- Personal Data refers to any information that identifies an individual, such as name, email, or contact details.
- Service refers to our online store and related customer services.
- Cookies are small files stored on your device to enhance your browsing experience.
- Usage Data refers to data collected automatically, such as website interactions and analytics.
- User (referred to as "You") means the individual accessing our website or making a purchase.
2. Information We Collect
A. Personal Information
When you interact with our website, we may collect the following personal information:
- Identity Information: Name, email address, phone number
- Order Information: Shipping address, billing details, and payment information
- Account Information: Login details and purchase history
- Communication Data: Messages, inquiries, and feedback
B. Automatic Data Collection
We automatically collect certain data when you visit our website, including:
- Device Information: IP address, browser type, and device model
- Website Analytics: Pages visited, time spent, and interaction with content
- Cookies & Tracking Technologies: Browsing preferences to improve user experience
3. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To fulfill and deliver your purchases
- Customer Support: To address inquiries and provide assistance
- Marketing & Promotions: To send promotional offers and brand updates
- Security & Fraud Prevention: To ensure safe transactions and protect against fraud
- Website Optimization: To improve website performance and user experience
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Payment processors, shipping partners, and marketing tools
- Legal Authorities: If required by law for compliance or fraud prevention
- Business Transfers: If our business undergoes a merger or acquisition
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
6. Data Security & Retention
We implement security measures to protect your personal data. Your information is retained only as long as necessary for business or legal purposes.
7. Your Privacy Rights
You have the right to:
- Access & Update Data: Review and edit your personal information
- Opt-Out of Marketing: Unsubscribe from promotional emails
- Request Data Deletion: Ask us to remove your data (subject to legal obligations)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect their personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
For any questions or concerns about this Privacy Policy, contact us at: 📧 Email: support@denzya.com